Refund Policy

06-01-2025

Refund Policy

Overview
Premium Inboxes LLC provides digital infrastructure and technical services that are provisioned immediately upon account setup or license activation. Due to the nature of our offerings, all purchases are non-refundable, with one narrowly defined exception (outlined below). By purchasing, you acknowledge and agree to this policy in full.

Strict No-Refund Policy

All sales are final. Once a license is activated, partially used, or has undergone any setup, no refunds, credits, or chargebacks will be issued under any circumstances.

This includes but is not limited to:

  • Change of mind

  • Incompatibility with other tools

  • Unused time in a billing cycle

  • Perceived lack of benefit

  • Mid-subscription cancellations

  • Misunderstanding of service scope

You are responsible for understanding what you’re purchasing. Contact support with any questions before completing a purchase.

Only Exception: Unused Licenses

A refund may be considered only if all of the following are true:

  1. The license has never been activated or accessed

  2. No setup, onboarding, or technical work has been done

  3. No resources have been allocated

  4. The request is submitted within 7 days of purchase

Note: If any condition is not met, the refund will be denied.

How to Request a Refund

Email hello@premiuminboxes.com with:

  • Your full name, account email, and order ID

  • Confirmation that the license has never been used

Requests are reviewed within 24 business hours. Final determination is at our sole discretion, based on internal records.

Refund Processing

If approved:

  • Refunds are sent to the original payment method

  • Processing may take 5–10 business days

  • You’ll receive email confirmation once processed

Chargeback Policy

Initiating a chargeback without contacting support first violates this agreement.

IMPORTANT: Filing a chargeback after accepting these terms is considered fraudulent misuse. We will dispute all such claims and pursue action as needed.