Refund Policy

03-10-2024

Overview

Premium Inboxes LLC has established this refund policy to ensure clarity and transparency regarding our refund procedures. This policy outlines the circumstances under which refunds may be issued and the process for requesting them.

General Refund Policy

We maintain a strict no-refund policy for our services, with one specific exception: unused licenses. This policy exists because our services involve immediate access to digital infrastructure and technical resources that cannot be returned or unused once implemented.

Refund Eligibility


Eligible for Refund:

Licenses that have never been activated or used in any capacity may be eligible for a refund. To qualify for a refund:

1. The license must be completely unused

2. No technical setup or implementation must have occurred

3. No resources must have been allocated to the license


Not Eligible for Refund:

1. Partially used services or licenses

2. Services that have been technically implemented

3. Activated licenses, regardless of usage level

4. Canceled subscriptions mid-billing cycle

5. Services discontinued due to policy violations


Refund Request Process

If you believe you qualify for a refund under the unused license exception:

1. Contact our support team at hello@premiuminboxes.com

2. Include your account details and license information

3. Provide an explanation of why the license qualifies as unused

4. Our team will review your request within 24 hours


Refund Determination

The final determination of whether a license qualifies as "unused" rests solely with Premium Inboxes LLC. Our team will carefully review each request based on our system logs and implementation records.


Refund Processing

If your refund request is approved:

1. The refund will be processed to your original payment method

2. Processing time typically takes 5-10 business days

3. You will receive an email confirmation once the refund is processed


Alternative Solutions

While our refund policy is limited, we are committed to customer satisfaction. If you're experiencing issues with our service, we encourage you to:

1. Contact our technical support team for assistance

2. Review our documentation and tutorials

3. Schedule a consultation with our team to optimize your setup


Contact Information

For any questions about our refund policy or to submit a refund request, please contact us at hello@premiuminboxes.com.